Community

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This project addresses changing dynamics of software development alongside the growing significance of community management in game development. Increasingly, platforms, such as Facebook, Grindr, and Twitter, are facing crises within their communities necessitating management and moderation of these spaces. How these platforms decide which content is moderated and who has access to them is important as they continue to structure our online spaces, as platforms of entertainment, discussion, knowledge, connection, and sharing. The management of users on platforms is typically done by community managers, labourers who act as a bridge between software developers and communities of users. Digital game development is argued as an ideal site to study these changing dynamics. As the management of these communities becomes integral to the sustainability and success of platforms, and increasingly embedded more early on in production, how does this change the work of software developers and community managers alike?